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In our last blog series, we talked about the benefits of Data-Driven decisioning in the Product Management function.  Part II – we are transitioning the discussion to how data can drive your Smart Product marketing efforts.

 

How Marketers Can Best Prepare for Their First Month with a New Smart Product

Launching a new smart product is an exhilarating but challenging time for marketers. From crafting the initial campaign strategy to adjusting to real-time feedback after launch, every move counts. Success often hinges on having the right tools to guide decisions based on accurate data and insights. Platforms like Holios.io offer marketers robust capabilities for pre-launch planning, real-time campaign adjustments, and post-launch engagement. Here’s how to navigate the first month of marketing a new smart product, using the power of data-driven tools and strategies.

Pre-Product Launch: Early Campaign Formulation and Strategy

Before the product hits the shelves (or online carts), having a well-defined marketing strategy is critical. The groundwork laid during this period will ensure a smooth, impactful launch that resonates with your audience. With Holios, marketers can start strong by focusing on two essential areas: market research and performance benchmarks.

1. Analyzing Pre-Launch Market Research Data

Data is your best friend in the pre-launch phase. Thoroughly analyzing market research helps identify your ideal customer segments, their pain points, and what makes them tick. You’ll want to identify target demographics and craft highly tailored marketing campaigns. Personalization is key; your messaging should address the specific needs and preferences of your audience.  If you’ve been using Holios to track other products, the data about your existing customer base’s preference on their smart home platform (eg. Apple, Amazon, Google, Samsung) and their mobile device preference (eg. iPhone, Android) can help you tailor your pre-launch content.

Also,  if your research and existing data shows that a significant portion of your target audience is interested in routines and energy efficiency, your pre-launch campaigns could emphasize the eco-friendly aspects of your smart product. By honing in on these details early on, you ensure your messaging is relevant from day one.

2. Establishing Initial Benchmarks

Setting realistic benchmarks before launching is another crucial step. Holios allows marketers to identify and track key performance indicators (KPIs) for initial campaigns, which can be adjusted as the campaign progresses. These benchmarks will help you gauge the success of early efforts, whether it’s activations, maintaining online connectivity,  Active Usage Metrics (eg. DAU / WAU / MAU),  or specific feature engagement rates. With these metrics in place, you’ll have a clearer picture of how to adjust your strategy post-launch.

First Month Post-Launch: Campaign Setup and Real-Time Adjustments

The first month after a product launch is where the magic—or the mayhem—happens. This is a time to closely monitor consumer behavior and adjust your campaigns accordingly. Holios’s real-time data insights empower marketers to pivot quickly, ensuring that marketing strategies align with how users are actually interacting with the product.  Identifying potential friction points, and delivering targeted messaging to ease them and or conversely amplifying hero features can maximize your early product traction.

1. Setting Up Drip Campaigns

In the initial month, customer engagement is crucial, especially with smart products where onboarding and education are vital for long-term success. Drip campaigns are an excellent way to nurture this relationship.

With Holios, marketers can easily identify newly activated users and where they are spending time with your product.   Providing timely, relevant information about how to get the most out of their product can guide your users through early product wins. Whether it’s helping customers with unboxing tips or introducing them to key product features, these campaigns foster continued engagement and ensure that the excitement of the purchase doesn’t fizzle out post-delivery.

2. Observing Feature Usage to Validate Messaging

In the fast-paced world of marketing smart products, user feedback isn’t just nice to have—it’s a necessity. In the first month, marketers should pay close attention to feature usage. Are users interacting with the hero features you promoted heavily during the pre-launch? If not, it may indicate a disconnect between your product positioning and actual user behavior.

Holios provides real-time insights into feature usage, enabling marketers to quickly identify if the product messaging aligns with what users value most. If the data shows that a feature you didn’t emphasize is getting a lot of attention, it might be worth adjusting your campaigns to highlight that feature more prominently.

3. Identifying Early Product Champions

Another critical activity in the first month is identifying early adopters or product champions. These are the users who are not just satisfied with the product but are willing to be vocal about their positive experiences. With Holios’s robust analytics, marketers can quickly spot these enthusiastic/power users and engage them.

These early product champions are gold for your marketing strategy. Their positive online reviews and social media posts can lend credibility to your brand, encourage hesitant buyers, and significantly boost your product’s visibility. Engaging them early with incentives like product discounts or referral programs can help amplify their positive feedback.

Conclusion: Setting Up for Long-Term Success

The first month of marketing a new smart product is pivotal to its long-term success. With the help of tools like Holios, marketers can move from data-driven pre-launch campaigns to agile, responsive post-launch strategies. By focusing on early market research, setting benchmarks, crafting drip campaigns, monitoring feature usage, and leveraging early product champions, marketers can set their product—and their brand—up for sustained success.

Preparation is key, and with the right approach, the first month can be a springboard for not only a successful launch but also long-lasting customer loyalty and engagement.

To learn more about how Holios and #DataDrivenDecisions can build effective go to market strategies, download our full briefing

Image Credit:  DALL-E